Last Updated: August 24, 2026

At The Roscoe Boutique Motel (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide to us, including information used for SMS/text-message communications.

Information We Collect

When you make a reservation, contact us, use our website, or communicate with us by phone, email, or text message, we may collect information including:

Name: Used to identify your reservation and personalize our communications.

Phone Number: Used to communicate important information regarding your reservation and stay.

Email Address: Used to send reservation confirmations, stay information, and other communications.

Reservation Information: This may include arrival and departure dates, property or room information, reservation preferences, and other information necessary to manage your stay.

Consent Records: When applicable, we may maintain records documenting your consent to receive SMS/text communications.

Other Information You Provide: Information you voluntarily provide when contacting us or making a reservation.

SMS/Text Message Communications

We may use SMS/text messaging to communicate with guests regarding their reservations and stays.

These communications may include:

Reservation confirmations and updates

Pre-arrival information

Property address and arrival instructions

Room assignments and access information

Check-in and check-out information

Responses to guest questions

Important information regarding an upcoming or current stay

Customer service and follow-up communications

Providing accurate contact information is particularly important because The Roscoe Boutique Motel offers a convenient self check-in experience. Prior to arrival, guests may receive important information necessary to access their accommodations.

Message frequency may vary depending on your reservation and interactions with us. Message and data rates may apply depending on your mobile carrier and service plan.

How We Use Your Information

We may use the information we collect to:

Process and manage reservations.

Communicate important information about your reservation or stay.

Provide check-in, access, and arrival information.

Respond to questions and provide customer support.

Improve our accommodations, guest experience, website, and services.

Maintain records necessary to operate our business and comply with applicable requirements.

Send SMS/text communications when appropriate and permitted.

Sharing Your Information

We do not sell, trade, or transfer your personal information, including mobile phone information, to third parties or affiliates for marketing or promotional purposes.

We may share information when reasonably necessary with:

Service Providers: Trusted vendors and service providers that assist us with reservations, guest communications, website operations, payment processing, property management, SMS/text messaging, and other services necessary to operate our business.

Legal Compliance: When disclosure is required by law, regulation, subpoena, court order, or similar legal process.

Business Transactions: In connection with a merger, acquisition, sale of assets, restructuring, or other business transaction.

Information shared with service providers is limited to what is reasonably necessary for them to perform services on our behalf.

Your SMS/Text Messaging Choices

You may opt out of receiving SMS/text messages by replying STOP to a message you receive from us.

For assistance, you may reply HELP or contact us directly.

Please understand that opting out of text messaging may mean that important reservation or check-in information must be provided through another method. Guests are responsible for ensuring we have a reliable way to communicate important information regarding their reservation and stay.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.

However, no method of electronic transmission or storage can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our reservation and SMS/text messaging services are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Services

Guests may make reservations or interact with us through third-party booking platforms or other service providers. Those companies may independently collect and process personal information according to their own privacy policies and practices.

We encourage guests using third-party services to review the privacy policies of those providers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

Any updated Privacy Policy will be posted on our website with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy, our SMS/text messaging practices, or how we handle your personal information, please contact:

The Roscoe Boutique Motel
Roscoe Village / Coshocton, Ohio
Website: ChooseCoshocton.com
Email: [email protected]
Phone: 740-622-8736